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Terms And Conditions

Last Updated: 21-11-2024


General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you.


Delivery Location

Terms offered on our website are only available for delivery to addresses in Malaysia. Any deliveries outside of Malaysia and to P.O. Boxes are not available


Delivery Time

  1. Estimate delivery time for products that are in stock are 14 working days depending on your location. Delivery times are estimates and commence from the date of shipping, rather than the date of order.
  2. For items that are pre-order, the estimate delivery time for the products are 4-10 working weeks subject to the availability of stock from the publisher.
  3. For customers buying from the School Booklist and wish to collect from the School Bookshop, an estimate of 2 to 3 working days before collection can be made. An e-mail will be sent to inform you that your order is ready for collection.
  4. Products may also be delivered in separate shipments.


Shipping Costs

Customers buying from the School Booklist

Individual Delivery Courier fee Charges Flat Rate: RM15.00

** We only provide shipping to West Malaysia in area Kuala Lumpur and Selangor (Excluded East Malaysia)


Damaged Items in Transport

Contact us immediately at [email protected] or contact 03-9769 0203/ Whatsapp 016-930 9870 to report the damage items. Please include in the e-mail an image of the damaged items, your name, your contact no and your order number.


Damaged Items in Transport

Contact us immediately at [email protected] or contact 03-9769 0203/ Whatsapp 016-930 9870 to report the damage items. Please include in the e-mail an image of the damaged items, your name, your contact no and your order number.


Questions

If you have any questions about the delivery and shipment or your order, please contact us at [email protected] or contact 03-9769 0203/ Whatsapp 016-930 9870 and quote your order number.